Booking a Treatment

Clients must be 18 years or older to book a treatment with Forma Aesthetics.

​Appointments can be booked via our online booking service or by emailing/texting us. Walk-ins will be permitted based on scheduling availability.

​Refunds will not be accepted for completed services and treatments. Any questions and concerns can be brought up to Forma Aesthetics by emailing the clinic.  

Cancellations & No-Shows

Clients are responsible for showing up on time to their scheduled appointment. To cancel an appointment, clients must email or cancel online AT LEAST 24 hours in advance whenever possible. Appointments cancelled without 24-hour notice will result in a charge of $50.

Late arrivals will result in a shortened appointment time and will not be made up by running into the next client’s appointment time. If clients arrive later than 15 minutes after a scheduled appointment time, the appointment will be cancelled and the client will need to rebook.

Privacy & Confidentiality

Our clients' privacy and confidentiality are of utmost importance to us. No personal information will be shared with others without your permission. Forma Aesthetics takes measures to protect any personal information collected prior to treatment and this information is stored securely and temporarily. Personal information obtained is used to: provide exceptional medical treatment and care, to improve the quality of our healthcare services, receive payment for treatment and products (i.e. credit card number), educate and inform patients, comply with regulatory standards and fulfill other purposes required by law.

Patients have access to their own personal health care records and can update or withdraw consent for any of the uses listed above subject to legal exceptions. For more information about Privacy Rights contact the Office of the Privacy Commissioner of Canada.

Accepted Payment Methods

Credit card/Debit card

E-transfer

Cash